Student E-mail/Eagle ID

About Your E-mail and Eagle ID

Log In Here

Your HCC Eagle ID is your key to access most of your student services. Your Eagle ID is the User ID or W number you were issued upon admission and your HCC Email password. Your Eagle ID gives you access to the Student System, HCC Student Email, Eagle Online 2, Ask Online tutoring services, and it’s your log in for campus computers and campus printers. 

Email correspondence with active students will be sent using their assigned HCC email addresses. It is the student's responsibility to check their HCC mailbox for important HCC communications (ex. financial aid, registration, etc.).

Managing your Account

Finding your Eagle User ID

Your Eagle User ID is the same as your “User ID” which is used for Online Registration via the HCC Student System [example: W0034567]. If you have forgotten your User ID, you may look it up.  See more information on the Student System Sign-in screen.


Eagle ID Password

If you are new to HCC, you will receive an HCC email account when you enroll in a course. The log-in ID for this email account is the same as your Student System ID (your Eagle User ID). Your password is the same as the Student System password.

If you are not new to HCC and have a HCC Student Email, your password to the Email "may be different" than the one to the Student System. However, you may change your password if you want to make it the same as your Student System password (see Password Reset, below).


How do I get my HCCS email account?

You must be registered for at least one class before your HCCS email account is created. Please note that it will take up to 24 hours from the time you register for your first class until your HCCS Email account is created.

Your HCCS email will be your HCC Eagle ID with the domain

Example: Your password will be the same as your HCC MyEagle login. If you have forgotten your password or if you have forgotten your HCC Eagle ID, you can get assistance on this page under “Manage Your Account” section.


How do I access my HCCS email account?

The easiest way to access your HCCS email is from the HCC MyEagle page. 

Look for the Email tile on the page.

Student Email

You can also use this link: HCC Student Email

When you click on the Email tile, it will open a new tab in your browser where you will enter your HCC Eagle ID followed by

After putting in your email, click on ‘Next’ button.

Student Email login

Enter your HCC MyEagle password and click ‘Sign in’

Student Email Login 3

It will ask you if you wish to stay signed in. If you are on a computer that others will be using, please click NO, otherwise click YES.

Student Email Login 4


Can I use my smart device to get my email?

Whether you have a computer, laptop, smart phone or tablet, the process will be the same. Go to MyEagle and click on the Email tile.


How long can I keep my HCC student email account?

HCC student email accounts are for actively enrolled students only.  Your HCC email account will be available to you for one full year from the date you enroll in any HCC class.   

Example: If you enroll in your last class for Fall 2023 on July 15, 2023, your HCC student email account will remain active until July 14, 2024 (one year from your last enrollment).  If you enroll in additional classes, your email account expiration date will extend accordingly.


Password Management

Self Service Password Resets: To allow self service password resets, you will need to set up challenge questions/responses to help us certify that you are a valid user of the account. The responses to your challenge questions are stored securely. Once answered correctly, you will be able to reset your password. You should choose questions/responses that you will easily remember.

If you already have your Student Email, but need to reset your challenge questions/responses, go to the Student System Sign-in page and login with your Eagle ID and password. You may change your password at the same site.

Assisted Password Resets: To allow an HCC representative to assist you with a password reset, a challenge question will be asked of you to verify your identity. You may call 713-718-8800 to contact HCC Customer Support who can assist you with resetting your password or resetting your challenge questions. Please have your challenge question and responses available when contacting HCC Customer Support.

Users are required to change passwords within a minimum of 120 days according to the Houston Community College's Guidelines for Security and Acceptable Use.